Shipping policy

Return & Refund Policy

Last Updated: August 13, 2026

Thank you for shopping with us. We want you to love your purchase. If you are not completely satisfied with your order, we offer returns and exchanges subject to the policy below.

Returns

Items may be returned within 30 days of delivery for a refund or exchange.

To be eligible for a return, items must:

  • Be unworn and unused
  • Be in the original condition
  • Have all original tags attached
  • Be returned in the original packaging when applicable
  • Not show signs of washing, damage, stains, odors, or wear

Items that do not meet these requirements may be refused.

Final Sale Items

Certain items may be marked Final Sale and cannot be returned or exchanged. Final Sale items will be clearly identified at the time of purchase.

How to Start a Return

To request a return, please contact us through our customer service contact information with your:

  • Order number
  • Name used for the order
  • Item(s) you would like to return
  • Reason for the return

We will provide instructions for completing your return.

Return Shipping

Customers are responsible for return shipping costs unless the item was received damaged, defective, or the wrong item was shipped.

We recommend using a trackable shipping service when returning an item. We are not responsible for returns lost in transit.

Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method. Please allow your payment provider additional processing time before the refund appears in your account.

Original shipping charges are generally non-refundable unless the return is due to an error on our part.

Exchanges

If you need a different size or eligible item, please contact us to request an exchange. Exchanges are subject to product availability.

If the requested item is unavailable, we may issue a refund instead.

Damaged or Incorrect Orders

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible with your order number and photos of the item.

We will work with you to correct the issue.

Order Cancellations

Orders may be canceled only if they have not yet been processed or shipped. Once an order has been shipped, it must be handled through our return policy.

Contact Us

For questions about returns, exchanges, or refunds, please contact our customer service team through the contact information provided on our Shopify store.

By placing an order with us, you acknowledge and agree to the terms of this Return & Refund Policy.